Trust starts with clear information
Know what was checked, what stays private, and where to turn if something goes wrong.
What the badges mean
ID verified
A government ID and a selfie matched on the date shown. This checks identity, not skills or work quality.
Background checked
The background check returned clear on the date shown. In-home categories require a current check. Yard cleanup and remote computer help do not.
Phone verified
The person confirmed access to their phone number. This is separate from an ID check or a background check.
Checks describe information at a point in time. They do not promise safety or work quality. Read the profile and discuss your task before booking.
Your address is private
Helpers see only the general area. Your exact address is shared with your helper after you book.
Only your confirmed helper gets your exact address for the booking. Their access ends 48 hours after the task is completed.
Phone numbers and emails are hidden until the booking is confirmed.
Payment stays with your booking
You pay when you book. Your helper is paid after the task is done.
See the full total before confirming. Keep messages, changes, and payments in the app so support can review the booking if there is a problem. Platform support and payment protection apply only to bookings made and paid here.
Read about fees and refundsFeedback goes both ways
After a completed booking, you and your helper can review each other. Reviews appear when both are submitted or after 14 days. Reviews can be reported, and low ratings are not hidden just because they are low.
Reviews are optional and are not rewarded. Rewards never depend on reviews or ratings.
Reporting and immediate safety
If you are in immediate danger, call 911 first.
Use the safety option in your booking to contact support about an urgent concern. You can also report a task, profile, message, or review. For a problem with completed work, report it from the booking before the approval deadline.
Find helpSome tasks don’t belong here
TasksNearMe covers everyday help. Licensed trades, childcare, personal care, and driving people are outside the service. Check the full list before you post.
Read the prohibited tasks policy