Rewards terms
Draft 0.1
How helper gift card rewards work, when they unlock, and when they expire.
1. Welcome reward
A $50 gift card for our first 100 verified helpers in a market, after your first completed and paid task of $40 or more within 60 days of verification. One welcome reward per person.
2. Repeat-client reward
A $10 gift card when you complete your 3rd paid booking with the same client within 90 days. Each booking must be $25 or more. Once per helper and client pair.
3. Unlocking and expiry
Rewards show as pending first. They unlock 7 days after the qualifying task is paid, if there's no refund, dispute, or risk review. Redeem within 90 days of unlocking.
4. Fair play
Rewards never depend on reviews or ratings. We review rewards for abuse, such as linked accounts, and may void rewards that don't qualify. Rewards are gift cards, not wages, and may be taxable income.
5. Changes
We may change or end reward programs. Rewards you've already earned keep the terms they were earned under.