Who sees my address?
Only the helper you book, and only after you confirm.
Your exact address goes to one person: the helper you book, and only once the booking is confirmed.
Before you book
Everyone else, including helpers making offers, sees only your neighborhood (for example, Mueller) and a rough distance. Phone numbers and emails in messages stay hidden until the booking is confirmed.
After the task
Your address is hidden from the helper again 48 hours after the task is complete.
Our support team can open it only when they need to help with a booking, and every view is logged.
Don't put your address, phone number, or payment details in a task description. We remove contact details we find, but please don't rely on it.
Read more on our trust and safety page.