Staying safe
Simple habits that keep tasks safe for everyone.
Most tasks go smoothly. These habits help keep it that way.
For everyone
- Keep messages and payments in TasksNearMe. Payments outside the app aren't covered if something goes wrong.
- Check the profile: badges, reviews, and how long they've been a member.
- Trust your instincts. You can cancel and report anything that feels wrong.
For helpers
- Tell someone where you're going if you work alone.
- Don't do anything outside the agreed task, such as handling passwords or banking, or anything on the prohibited list.
If something goes wrong
- During a booking, choose Report a safety concern on the booking page. It reaches our safety team right away, at any hour.
- From a conversation, you can report or block someone. Blocked people can't message, offer, or invite each other.
- You can also report a task, a profile, or a review from its page.
In an emergency, call 911 first.
See the community guidelines and the prohibited tasks.