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Terms of service

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TasksNearMe connects people who need everyday help with local helpers. These terms explain how accounts, bookings, payments, and cancellations work.

1. Who we are

TasksNearMe runs a marketplace where people who need help ("posters") and people who offer help ("helpers") find each other. Helpers are independent. They choose which tasks to take and how to do them. We are not a party to the agreement between a poster and a helper, and we don't employ helpers.

2. Your account

  • You must be 18 or older.
  • One person, one account. Keep your sign-in codes to yourself.
  • Posting, making offers, and booking need a verified phone number.
  • Give accurate information, and keep it up to date.

3. Tasks and bookings

A booking is an agreement between a poster and a helper on the task, time, and price shown at confirmation. Changes need both people to agree in the app. Tasks must follow the community guidelines and must not be on the prohibited list.

4. Payments

Posters pay when they book: the task price, a service fee, and any agreed expense allowance. Helpers are paid after the task is complete, minus a service fee. Fees and worked examples are on the pricing page. Payments are processed by our payment provider, Stripe.

5. Cancellations and problems

Cancellations follow the cancellation policy. Problems reported within 72 hours of completion pause the helper's payment while we review them.

6. Keep it on TasksNearMe

Arranging or paying for a task found on TasksNearMe outside the app isn't allowed, and it isn't covered if something goes wrong.

7. Liability

To the extent the law allows, our liability is limited to the fees we received for the booking concerned. Nothing in these terms limits rights you have under applicable consumer law.

8. Changes and contact

We'll tell you before material changes take effect. Questions? Visit the help center.